Inside Presales Security Expert

Job Description

The Inside Presales Security Expert's main mission will be to support the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales.

Responsibilities

• Pre‑sales – assist in qualifying sales leads from a technical standpoint.
• Sales calls – be the main technical resource on sales calls and answer/educate the customer and partner on issues ranging from features, specifications and functionality to integration.
• Conversant with networking applications and solutions.
• Post‑sales – be the lead technical contact for identified accounts for technical issues and work closely with the technical support team and engineering to answer, elevate and resolve customer technical issues.
• Provide assistance to identified customers with post‑sales training.

Required Skills

• 3 years’ experience in technical/pre‑sales support as a sales or systems eng...