Inside Sales

Inside Sales/Customer Service Associate

Intralec is a Manufacturers Sales Rep representing quality Suppliers in the Electrical Industry  

We are proud to have serviced the Ontario market since 1977 

Main Responsibilities

• Handle incoming/outgoing customer calls/emails (ticket system)
• Process orders, inquiries and quotations
• Promptly solve customer problems
• Expedite orders and back orders
• Handle returns due to product issues/warranty/order errors
• Assist and support the outside sales team 
• Back-up fellow team members as required
• Attend product trainings and sales meetings when requested (some USA travel may be required)
• Perform other duties as requested by management 

Qualifications

• High School Degree or equivalent
• 3+ year Customer Service experience, preferably in the Electrical Industry
• Excellent communication skills in English are e...