Job Description

**In This Role, Your Responsibilities Will Be:**

+ Act as a senior Inside Sales Engineer, managing RFQs, preparing technically and commercially accurate quotations, and supporting order conversion.
+ Coordinate day-to-day activities of the Inside Sales Engineering team to ensure workload balance, responsiveness, and delivery to customer expectations.
+ Serve as a first point of contact for technical and system-related questions within the team.
+ Drive adherence to standard processes, tools, and CRM/Oracle systems.
+ Monitor, track, and report KPIs including quote response time, quote-to-order conversion, quote-follow-up, and quote accuracy.
+ Identify, lead, and implement process improvements to increase efficiency, accuracy, and service quality.
+ Support onboarding and training of new team members and provide ongoing coaching.
+ Liaise closely with Field Sales, Account Management, Center of Excellence, PMO and Operations to align priorities and resolve ...

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