Inside Sales Demo Specialist

Role Title: Product Demo Specialist (Inside Sales)

Role Vertical: Sales and Marketing

Years of Experience: 2-5 years

Base Location: Noida

Preferred Industry: CPaaS & Conversational AI Chatbots

Minimum Qualification: Bachelor's degree in Business, Marketing, or related field;
MBA is a plus.

** Excellent communication skills are mandatory for this role. Candidates with strong presentation and client-handling abilities will be given preference.**

Key Responsibilities

1. Product Demonstration & Solution Consulting

• Conduct engaging virtual product demos for SME and mid-market clients.
• Understand client business processes and recommend suitable product configurations.
• Customize demo flows based on industry use cases and client needs.
• Act as a product expert during sales discussions and technical evaluations.

2. Pre-Sales Support to Sales Team

• Support inside and field sales teams during discovery and solution discussions.
• Assist in preparing proposals, presentations, and solution documentation.
• Address functional queries and coordinate with product/tech teams when needed.

3. Lead Engagement & Qualification

• Engage with qualified leads to understand requirements before demos.
• Identify key stakeholders and map business challenges to product benefits.
• Provide feedback to sales teams on deal readiness and client expectations.

4. CRM, Reporting & Process Management

• Maintain accurate CRM records of demo schedules, client feedback, and outcomes.
• Track demo-to-conversion ratios and provide insights for improvement.
• Prepare weekly reports on demo performance and opportunity status.

5. Post-Demo & Onboarding Support

• Support initial onboarding by guiding clients on basic product usage.
• Coordinate with customer success for smooth handover after deal closure.
• Assist in resolving early-stage adoption issues to improve client satisfaction.

Qualifications & Skills

• Bachelor’s degree in Business, IT, Marketing, or related field;
  MBA is a plus.
• Excellent communication skills.
• Strong communication and presentation skills with confidence in client interactions.
• Good understanding of SaaS / CPaaS / AI-based platforms (training will be provided).
• Ability to understand business problems and explain technical solutions simply.
• Comfortable with virtual meeting tools and demo environments.
• Basic familiarity with CRM tools (Zoho, HubSpot, Salesforce) preferred.
• Quick learner with strong analytical and problem-solving mindset.
• Customer-focused attitude with attention to detail.

What We Offer

• Competitive fixed salary with performance-based incentives linked to demo success.
• Hands-on training on AI, CPaaS, and conversational automation platforms.
• Clear growth path into Pre-Sales Consultant or Inside Sales roles.
• Collaborative and learning-driven work environment.
• Exposure to diverse SME business models and real-world automation use cases.