Job Description
Wolters Kluwer is a global leader in professional information services, combining deep domain expertise with specialized technology to help customers make confident, critical decisions every day.
CCH Tagetik is a leading Corporate Performance Management (CPM) solution, trusted by enterprise organizations to drive financial insight, agility, and performance at scale.
The Inside Sales Director, North America is a critical leadership role responsible for enterprise pipeline generation, not quota-carrying sales. This role is ideal for experienced BDR/ISR leaders who are passionate about pipeline creation, metrics, and coaching teams, rather than closing individual deals.
This leader will manage a high performing Inside Sales (ISR/BDR) team focused on converting inbound demand and driving outbound prospecting to generate validated, high-quality enterprise opportunities. The team’s success is measured by pipeline value, opportunity quality, and conversion to closed-won revenue.
Who We Are:
CCH Tagetik:
What We Offer:
The Inside Sales Director role offers growth potential opportunities, professional development, an engaging small team environment, , and amazing benefits.
What You'll be Doing:
Lead and develop a team of 6 Inside Sales Representatives and 1 support roleCoach ISRs on: Outbound prospecting strategies, Objection handling, Email and call scripting, & Multi-touch, multi-persona engagementFoster a culture of accountability, performance, and continuous improvementConduct regular 1:1s focused on pipeline creation, opportunity quality, and resultsOwn enterprise demand generation for North AmericaDrive pipeline creation through: Inbound MQL conversion (from marketing, events, website traffic), & Outbound prospecting into target enterprise accountsEnsure opportunities are: Validated as real and active, Properly qualified, & Positioned to progress through the sales cyclePartner closely with: Enterprise Account Executives, Marketing, & Sales OperationsLead the team against clear, measurable KPIs, including Pipeline generated (target experience: $25M+ annually), Opportunity volume and validation, & Conversion rates from lead → opportunity → closeUse data to guide coaching, forecasting, and performance managementDrive disciplined use of: Salesforce (SFDC), Groove, Clari, ZoomInfo, & LinkedIn Sales NavigatorPartner with the Global Inside Sales Center of Excellence (CoE) to: Align on best practices, Implement enablement programs, & Standardize processes and reportingYou're a Great Fit if You Have:
5–7+ years in BDR/ISR, demand generation, or sales leadership within enterprise SaaS2–3+ years managing ISR/BDR teams, ideally supporting Enterprise salesProven success generating $25M+ in pipeline annuallyBackground in: Enterprise software, Financial, CPM, EPM, or performance management solutions preferred, Large enterprise SaaS organizationsDeep understanding of: Enterprise prospecting, Inbound lead conversion, & ABM strategiesStrong coaching mindset with hands-on leadership styleHighly data-driven with comfort using dashboards and metricsExcellent communication skills with the ability to influence cross-functionallyBachelor’s degree in business, Marketing, Finance, or related field requiredMBA or advanced degree preferredWe are an incredibly supportive team that truly enjoys what we do and who we do it with. We play a key role within WK and assist in driving the daily success. If you have a passion for making a true difference within an organization, while working alongside a genuinely caring and supportive team, we highly encourage you to apply. #Bethedifference
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