Job Description

Wolters Kluwer is a global leader in professional information services, combining deep domain expertise with specialized technology to help customers make confident, critical decisions every day.

CCH Tagetik is a leading Corporate Performance Management (CPM) solution, trusted by enterprise organizations to drive financial insight, agility, and performance at scale.

The Inside Sales Director, North America is a critical leadership role responsible for enterprise pipeline generation, not quota-carrying sales. This role is ideal for experienced BDR/ISR leaders who are passionate about pipeline creation, metrics, and coaching teams, rather than closing individual deals.

This leader will manage a high performing Inside Sales (ISR/BDR) team focused on converting inbound demand and driving outbound prospecting to generate validated, high-quality enterprise opportunities. The team’s success is measured by pipeline value, opportunity quality, and conversion to closed-won revenue.

Who We Are:

CCH Tagetik:

What We Offer:

The Inside Sales Director role offers growth potential opportunities, professional development, an engaging small team environment, , and amazing benefits.

What You'll be Doing:

  • Lead and develop a team of 6 Inside Sales Representatives and 1 support role
  • Coach ISRs on: Outbound prospecting strategies, Objection handling, Email and call scripting, & Multi-touch, multi-persona engagement
  • Foster a culture of accountability, performance, and continuous improvement
  • Conduct regular 1:1s focused on pipeline creation, opportunity quality, and results
  • Own enterprise demand generation for North America
  • Drive pipeline creation through: Inbound MQL conversion (from marketing, events, website traffic), & Outbound prospecting into target enterprise accounts
  • Ensure opportunities are: Validated as real and active, Properly qualified, & Positioned to progress through the sales cycle
  • Partner closely with: Enterprise Account Executives, Marketing, & Sales Operations
  • Lead the team against clear, measurable KPIs, including Pipeline generated (target experience: $25M+ annually), Opportunity volume and validation, & Conversion rates from lead → opportunity → close
  • Use data to guide coaching, forecasting, and performance management
  • Drive disciplined use of: Salesforce (SFDC), Groove, Clari, ZoomInfo, & LinkedIn Sales Navigator
  • Partner with the Global Inside Sales Center of Excellence (CoE) to: Align on best practices, Implement enablement programs, & Standardize processes and reporting
  • You're a Great Fit if You Have:

  • 5–7+ years in BDR/ISR, demand generation, or sales leadership within enterprise SaaS
  • 2–3+ years managing ISR/BDR teams, ideally supporting Enterprise sales
  • Proven success generating $25M+ in pipeline annually
  • Background in: Enterprise software, Financial, CPM, EPM, or performance management solutions preferred, Large enterprise SaaS organizations
  • Deep understanding of: Enterprise prospecting, Inbound lead conversion, & ABM strategies
  • Strong coaching mindset with hands-on leadership style
  • Highly data-driven with comfort using dashboards and metrics
  • Excellent communication skills with the ability to influence cross-functionally
  • Bachelor’s degree in business, Marketing, Finance, or related field required
  • MBA or advanced degree preferred
  • We are an incredibly supportive team that truly enjoys what we do and who we do it with. We play a key role within WK and assist in driving the daily success. If you have a passion for making a true difference within an organization, while working alongside a genuinely caring and supportive team, we highly encourage you to apply. #Bethedifference

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