Inside Sales Engineer

Job Title: Inside Sales Engineer
Location: WM Japan, 4-23-21 Ukima, Kita-Ku, Tokyo, Japan, 115-0051
Location Type: Hybrid
Website:
Group:

Watson-Marlow Fluid TechnologySolutions is part of Spirax Group, a FTSE100 and FTSE4Good multi-national
industrial engineering Group with expertise in the control and management of
steam, electric thermal solutions, peristaltic pumping and associated fluid
technologies.

When you join us, you
will be integrated into a cooperative and encouraging team, participate in
challenging yet critical work, and experience ongoing growth opportunities to
help you achieve your full potential. Visit our website to learn more.

Job Summary:
We are
seeking a talented and motivated Inside Sales Engineer to join our dynamic team.

Key Responsibilities:

Role Summary
We are seeking a dynamic and motivated Inside Sales Engineer to join our team. This role is pivotal in identifying and nurturing customer relationships, with the primary goal of creating sales opportunities. The ideal candidate will have a keen interest in both engineering and sales, and will thrive in a fast-paced, collaborative environment.

As an Inside Sales Engineer, you will be responsible for initiating and maintaining customer relationships, taking orders for repeat business, and identifying new sales opportunities. You will also play a crucial role in supporting our sales engineers by opening doors to prospective customers. This is an exciting opportunity for someone who is passionate about engineering and has a knack for sales.

What you’ll be doing
Identify Sales Opportunities: Proactively identify and pursue new sales opportunities through research, networking, loss accounts and outreach.
Customer Relationship Management: Build and maintain strong relationships with existing and potential customers, ensuring their needs are met and exceeded.
Securing Orders: Secure orders for repeat business and simple new orders, ensuring customer satisfaction and loyalty.
Support Sales Engineers: Assist sales engineers by setting up meetings with prospective customers and providing them with necessary information and support.
Market Research: Conduct market research to stay informed about industry trends, competitor activities, and customer needs.
Sales Reporting: Maintain accurate records of sales activities, customer interactions, and pipeline status in the CRM system.
Collaboration: Work closely with the sales colleagues to develop and implement effective sales strategies.
Customer Feedback: Gather and analyse customer feedback to improve services, and sales processes.
Training and Development: Continuously improve your knowledge of our products and services, as well as sales techniques and industry best practices.

Who you’ll be working with
Our Inside Sales Engineering team plays a crucial role in driving sales growth by exploring new opportunities for success. You will collaborate closely with Sales Engineers to deliver our solutions to a diverse customer base, identifying opportunities and building strong customer relationships.

Technical Experience
 -Ideally, candidates should have technical experience working with mechanically engineered or process equipment products or services 
-A degree in engineering or a related technical field is preferred.
Sales & Commercial Acumen
-Prior experience in a sales function, preferably in a Business-to-Business (B2B) environment 
-Ability to make commercially astute decisions on the go and work comfortably with KPIs.
Customer Engagement & Agility
-Strong interpersonal skills to work with key clients and customers.
-Must be agile, problem-solving oriented, and capable of adapting to dynamic customer needs 
System Knowledge
-Familiarity with Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) systems is an asset 
Cross-Functional Collaboration
-Due to the nature of the business, the ability to collaborate across countries and departments within a corporate environment is highly valued.

Everyone is Included at Spirax Group
We are passionate
about creating inclusive and equitable working cultures where everyone can be
themselves and achieve their full potential. For us, that means supportive
teams and strong relationships where everyone’s contribution is valued - across
social and cultural backgrounds, ethnicities, ages, genders, gender identities,
abilities, neurodiversity, sexual orientation, religious beliefs, and
everything else that makes us human and unique.

We want everyone to
be able to make their difference here, so we will always consider requests for
flexible working.

We know that
everyone needs some extra help from time to time too, so we have introduced a
range of additional benefits through our Group Inclusion Commitments. These
include

Learn more at .

We are also a
Disability Confident Committed Employer. If you would like to apply using this
scheme, please select this option in our application form.

We are an
equal opportunity employer committed to fostering an inclusive and diverse
workplace. We encourage candidates from all backgrounds to apply.

If you
require accommodations during the application process, please let us know.

Company
Overview
At Watson-Marlow Fluid Technology Solutions, part of Spirax Group, we
are driven by innovation and are dedicated to creating an inclusive workplace
where everyone is empowered to make a difference. As a world leader in
manufacturing peristaltic pumps and associated fluid path technologies for the
life sciences and process industries, we offer a wide range of products,
including tubing, specialised filling systems and products for single-use
applications.

Our shared Purpose is to
create sustainable value for all our stakeholders as we engineer a more
efficient, safer and sustainable world. Our technologies play an essential role
in critical industrial processes and industrial equipment across industries as
diverse as Food & Beverage, Pharmaceutical & Biotechnology, Power
Generation, Semiconductors and Healthcare. With customers in 116 countries, we
provide the solutions that sit behind the production of many items used in
daily life, from baked beans to mobile phones!

Our inclusive culture and Values, unites us, guides
our decisions and inspires us everywhere that we operate. We support our
colleagues to make their difference for each other as well as customers,
communities, suppliers, our planet and shareholders by creating a truly
equitable working environment where everyone feels included.