Inside Sales Executive - B2C

We are seeking a dynamic and results-driven Inside Sales Executive to manage B2C sales through

outbound calling for multiple events and programs. The ideal candidate will possess excellent

communication skills, a deep understanding of product features, and the ability to thrive in a

fast-paced environment. You will play a crucial role in converting leads, describing product offerings

effectively, and ensuring a superior customer experience across diverse campaigns.

Requirements:

● Proven experience in B2C inside sales, preferably with outbound calling and multi-campaign

management

● Exceptional verbal communication and active listening skills

● Good understanding on the Sales process

● Ability to clearly articulate product features and tailor messaging to different customer

segments

● Comfortable working in a fast-paced, target-driven environment

● Proficiency with CRM software and Microsoft Office applications.

● Strong organizational skills and attention to detail

● Self-motivated, goal-oriented, and able to work independently or as part of a team

Desired Skills

● Telemarketing and outbound calling expertise

● Customer relationship management.

● Persuasion and negotiation.

● Time management and multitasking.

● Adaptability to handle multiple events/programs concurrently.

Responsibilities

● Conduct proactive outbound calls to potential customers to promote and sell products,

events, and programs

● Clearly and persuasively describe product features, benefits, and unique selling points to

customers

● Understand and assess customer needs to recommend appropriate solutions and offerings

● Manage calling campaigns for multiple events and programs simultaneously, ensuring timely

follow-ups and lead conversions

● Achieve and exceed monthly and quarterly sales targets

● Maintain accurate and detailed records of calls, interactions, and sales activities in the CRM

system

● Collaborate with marketing and support teams to optimize campaign effectiveness and

customer satisfaction

● Stay up-to-date with product knowledge, industry trends, and competitor offerings

● Handle customer inquiries and objections professionally, ensuring a positive brand

experience

● Participate in regular sales training and team meetings to share best practices and

strategies