Inside Sales Executive

Role Overview:

We are seeking Inside Sales Executives who will be responsible for handling inbound customer leads via calls and WhatsApp. These leads will be handed over to you by the system or the support team. Your job is to convert interest into store visits, virtual appointments, or direct sales, providing an exceptional pre-sales experience that reflects the brands premium positioning.

Key Responsibilities:

• Engage with inbound leads generated through calls, WhatsApp, and online platforms
• Build rapport and understand customer needs, budgets, and preferences
• Qualify leads and route them appropriately store appointments, virtual consultations, or direct conversion
• Maintain and update lead status in the CRM system
• Follow up diligently with potential buyers to close sales or book appointments
• Collaborate with the backend, marketing, and store teams for a seamless customer experience
• Share customer feedback t...