Inside Sales Executive

Job Description:

• Actively sourcing NEW SALES opportunities through cold-calling and emailing, making outbound calls to potential customers, and following up on leads. Closing SALES AND ACHIEVING SALES TARGETS.


• Understanding customers' needs and identifying SALES OPPORTUNITIES. Creating a SALES PIPELINE to accurately reflect the relative placement of sales prospects in the purchasing process.


• Following up on SALES INQUIRIES that are made by potential customers through website chats, emails, and inbound calls. Answering potential customers' questions and sending additional information per email.


• Setting up FACE-TO-FACE MEETINGS between potential customers and Outside Sales Representatives.


• Creating and maintaining a database of current and potential customers. Updating the SALES CRM SYSTEM regularly.


• End-to-end client onboarding from SALES PRESENTATION to negotiation, final closer, handling account to execution team.


• Utilizing virtual meetings to build relationships with new customers.


• Advising customers on suitable service selection based on their needs and specifications.


• Developing in-depth knowledge of service features and benefits.

Desired Candidate Profile:

• Good command of English (both written and verbal). Strong communication and IT fluency.


• The ability to handle pressure and meet deadlines, creative talents, and the ability to solve tough problems.


• Enthusiastic and confident communicator with a great phone personality and active listening skills.


• Need to be self-motivated and consistently perform at a high level.


• In-depth knowledge of the digital marketing industry and its current events.


• Skill in prioritizing and triaging obligations & attention to detail.


• Excellent time management and organizational skills.

Must Qualification:

• BACHELOR'S DEGREE in Business Administration or Management, Marketing, or a related field is preferred.


• Min TWO YEARS OF EXPERIENCE in an outbound call center or a related sales position preferred with the ability to achieve targets.


• Proficiency in all Microsoft Office applications and Customer Relationship Management (CRM) software.


• Proven SALES EXPERIENCE & EXCEPTIONAL CUSTOMER SERVICE SKILLS.


• Excellent negotiation and consultative SALES SKILLS along with Strong analytical and problem-solving skills.


• Effective communication skills (English, Hindi & Marathi).


• Good organizational skills and the ability to multitask.


• Excellent phone and cold calling skills.


• Exceptional customer service skills.


• Strong listening and sales skills.