Inside Sales (German-Speaking)

• Handle technical, commercial, and logistical inquiries from German-speaking customers.


• Manage incoming and outgoing calls and emails, ensuring clear and prompt communication with German-speaking customers.


• Collaborate with internal departments (Order Entry, Logistics, Finance) for timely and accurate deliveries.


• Create and activate customer accounts on AFPRO Online.


• Manage customer returns, complaints, and issue resolution efficiently.


• Continuously work on service improvement to enhance customer satisfaction.


• Maintain accurate records in CRM of customer interactions, orders, and service requests.

Experience: Any customer service, telephone sales, or consultative selling experience is a plus.

Languages: Fluent in German (spoken and written) and good command of English.
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