Inside Sales Manager

We are seeking a dynamic and results-driven Business Development & Inside Sales Manager to lead our efforts in the Retail Vertical, focusing on clients in North America and/or Europe. This role is ideal for a seasoned sales professional with a strong background in inside sales and business development, who is passionate about identifying new business opportunities, generating leads, and driving revenue growth in the retail sector.

Our success is based on close partnering with our clients. This crucial role will involve outreach via inside sales tools and lead generation strategy primarily in the areas of Analytics, Competitive Intelligence, Customer Experience, Content, Creatives, Generative AI, CRM & Digital campaigns, Mar-Tech, and Product Data management.

In this role, your key responsibilities will be -

1. Business Development Strategy

• Develop and implement a robust business development strategy targeting retail clients in North America and/or Europe.
• Identify and prioritize high-potential accounts, understanding their business needs and digital strategies.
• Collaborate with cross-functional teams to align sales strategies with overall business goals.

2. Lead Generation & Pipeline Management:

• Utilize inside sales tools and techniques to identify, qualify, and generate leads for potential retail clients.
• Build and maintain a strong sales pipeline, ensuring consistent flow of opportunities to meet revenue targets.
• Conduct market research to identify trends, opportunities, and competitive insights within the retail sector.

3. Client Engagement & Relationship Management:

• Engage with key decision-makers and stakeholders within target retail accounts, building strong relationships to understand their needs and pain points.
• Present eClerx tailored solutions that align with client priorities, positioning our services as the best fit for their digital transformation efforts.
• Maintain ongoing communication with clients, providing updates, insights, and value-added services to enhance customer satisfaction and loyalty.

4. Market Research & Insights:

• Research and analyze client priorities, digital strategies, and market trends to provide actionable insights for business development efforts.
• Monitor competitor activities and industry developments to stay ahead of market trends and adapt strategies as needed.