Job Description
Job Description:
POSITION SUMMARY:
Inside Sales Representatives provide effective and outstanding customer service to all customers, answer inbound calls from prospective customers to prepare and present quotes and recommendations based on customers’ needs, effectively communicate with prospective customers to explain and sell Glass America products and services, appropriately respond to inquiries and questions, use available resources to provide accurate information about our products and our competitive prices, turn objections into sales, and use strong sales techniques to close each sale.
PRINCIPLE FUNCTIONS AND RESPONSIBILITIES:
*Including but not limited to:
Handle customer inquiries via phone and email.
Provide customers with auto glass product and service information.
Provide customers with estimates, make sales, schedule appointments, and process orders.
Document all call and sale...
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