Job Description

Job Summary


The individual in this role is responsible for answering product inquiries, taking customer orders, coordinating delivery with Dispatch, and coordinating with internal company departments and vendors in a fast-paced office. Customers include distributors, developers, contractors, and installers. This position is often combined with customer service initiatives and providing support to Outside Sales Representatives as needed.


Job Location

This position can be based out of one of our locations in Lombard, IL, Romeoville, IL, or Elgin, IL.


Job Responsibilities


  • Receive customer phone calls; provide support to customers (via telephone, fax and e-mail) for price quotations, product availability, customer orders, material returns, billing corrections, product information, order changes, and cancellations




  • Provide information about products and generate price quotations and ...

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