Inside Sales Representative

Summary

SUMMARY OF Position:

The Inside Sales Representative provides for the short and long term growth of WP revenues through providing over the phone customer service and sales support.

ESSENTIAL JOB FUNCTIONS:

1. Understands business needs and expectations of the customers and provides relevant solutions
2. Ensures proper attention to every customer
3. Analyzes and understands the choices and capacities of the customer and suggest suitable products
4. Call prospective customers, explain details of the different products and services offered and initiate the sale
5. Achieves sales targets and improves goodwill of the organization
6. Responsible to close sales deals and achieve customer satisfaction
7. Uses Tower system to gather information, provides information, and/or update customer records.
8. Completes cross training with other departments to include Operations, Sales, and Billing. ...