Job Description

Job Summary


This role is responsible for inside sales and/or counter sales. The individual in this role is responsible for answering product inquiries, taking customer orders, coordinating delivery with dispatch, internal company departments, and vendors in a fast-paced office. This position is often combined with customer service initiatives and providing support to outside sales representatives as needed.

Job Responsibilities

  • Receive customer phone calls; provide support to customers and contractors via phone and in person

  • Refer to product catalogs and specification guides to determine related product uses and applications

  • Work closely with outside sales representatives regarding sales promotions and initiatives which require phone contact and follow-up

  • Help customers with design ideas/problems; provides customer feedback to management

  • Coordinate delivery schedules with dispatch and ...

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