Job Description
About the job
Key Responsibilities:
Serve as the first point of contact for inbound customer inquiries received via phone, email, website, and other communication channels.
Conduct cold calling and lead generation activities to support sales pipeline growth.
Understand customer requirements, qualify leads based on defined criteria, and assign them to the appropriate sales representatives for further engagement.
Prepare, issue, and track quotations, proposals, and sales orders, ensuring accuracy, timely follow-ups, and proper documentation.
Maintain and regularly update CRM systems with complete and accurate information related to leads, prospects, customers, communication history, and sales status.
Provide pre-sales support by coordinating technical documentation, product information, and pricing details with sales and technical teams.
Assist with post-sales activities, including order confirmation, delivery coordination, customer communication, and suppor...
Key Responsibilities:
Serve as the first point of contact for inbound customer inquiries received via phone, email, website, and other communication channels.
Conduct cold calling and lead generation activities to support sales pipeline growth.
Understand customer requirements, qualify leads based on defined criteria, and assign them to the appropriate sales representatives for further engagement.
Prepare, issue, and track quotations, proposals, and sales orders, ensuring accuracy, timely follow-ups, and proper documentation.
Maintain and regularly update CRM systems with complete and accurate information related to leads, prospects, customers, communication history, and sales status.
Provide pre-sales support by coordinating technical documentation, product information, and pricing details with sales and technical teams.
Assist with post-sales activities, including order confirmation, delivery coordination, customer communication, and suppor...
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