Inside Sales Representative

Location:

• Seattle, WA (onsite) Company Overview:   SAFR  from RealNetworks is a unified ecosystem specializing in face-based computer vision solutions optimized for real-world performance.


• Building on a legacy of digital media expertise and innovation, RealNetworks has created a new generation of products that employ best-in-class artificial intelligence and machine learning to enhance and secure our daily lives.

Position Overview:

•   The SAFR team is looking for a driven, organized, and customer-focused Inside Sales Representative to play a key role in building and managing our sales pipeline.


• In this role, you’ll engage with inbound prospects, generate new outbound opportunities, and ensure our Regional Sales Managers are set up for success with well-qualified leads and smooth handoffs.
• You’ll combine strong communication skills with a detail-oriented approach to manage follow-ups, schedule demos, update CRM records, and support quoting and order processes.
• Your work will help us connect with the right customers, move deals forward, and deliver an excellent experience from the first touchpoint through purchase.
• This is a great opportunity to make an immediate impact, deepen your sales knowledge, and build a strong foundation for a career in B2B sales.
• If you enjoy talking to people, staying organized, and taking initiative to keep the sales engine running smoothly, we’d love to hear from you!

What you’ll do:

• Maintain clean, accurate CRM data by documenting all prospect interactions, opportunities, and deal stages in HubSpot.


• Partner closely with Regional Sales Managers to schedule demos, manage proposal follow-ups, and ensure timely communication with customers and partners.
• Qualify inbound leads by responding quickly to inquiries, assessing prospect needs, and identifying key factors such as decision-makers, budget, and timelines.
• Support quoting and order processes by creating quotes, assisting with purchase order management, and coordinating with operations and finance to ensure smooth order fulfillment.
• Follow up consistently with warm or cold leads to move them through the sales funnel and keep them engaged.
• Develop a strong understanding of SAFR’s products, use cases, and competitive positioning to effectively communicate value.
• Develop a healthy sales pipeline by generating outbound leads through email, phone, and digital outreach across targeted verticals.
• Engage in research to help support our business needs.
• Assist with sales enablement material needs, provide feedback on messaging effectiveness and campaign performance.
• Ensure a customer-centric attitude by providing timely responses, clear. communication, and a professional experience with customers and colleagues.
• Other relevant duties as needed by the business.

What we are looking for:

• 1–3 years of experience in inside sales, customer service, or similar background.


• Strong communication skills and confidence with making phone calls to businesses.
• Excellent problem-solving skills and attention to detail.
• Experience with CRM or prospecting tools (HubSpot or similar, Apollo, etc.) is a plus.
• Technical knowledge of software or hardware is a plus Knowledge of the physical security space is a plus Experience without outbound prospecting a plus, but not required Tenacity, curiosity, and comfort wearing multiple hats in a fast-moving environment RealNetworks is an  equal opportunity employer .
• All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran or disability status.  We participate in E-Verify.  Salary range 65,000 to 80,000 annually   Powered by JazzHR