Job Description

Responsibilities:
  • Provides the highest level possible of service to all customers with the main objective of serving our retail and walk in contractor, commercial and industrial customers

  • Answers telephone inquiries pleasantly and promptly

  • Provides customers with information on additional items related to purchases made

  • Maintains up-to-date knowledge of the products sold, product usage, product prices and new products on the market

  • Handle minor complaints with the objective of solving the problem

  • Listen to a customer’s complaint to find out what it will take to satisfy the customer

  • Complies with Company’s procedures on sales transactions, paperwork, refunds, credit memos, etc.

  • Maintains stock, displays and housekeeping for assigned areas

  • Assists supervisor, other employees as needed
    • Education
    High School Diploma or GED
    Experience
    3 years’ experien...

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