Job Description

Inside Sales Specialist (Basic with Uncapped Commission)

As an Inside Sales Specialist, you will play a crucial role in driving revenue growth by proactively contacting potential customers and promoting our orthodontics treatment services over the phone. Your primary responsibility will be to engage with prospects, understand their needs, and persuasively communicate how our offerings can solve their problems or fulfill their requirements.

Responsibilities

  • Handle inbound and outbound leads from calls, WhatsApp, social media, website, and partner referrals.
  • Respond to new leads within agreed lead response time standards.
  • Qualify leads, understand patient needs, and explain DCA clear aligner solutions (nonclinical).
  • Use approved scripts to present benefits, handle objections, and secure consultation bookings.
  • Drive strong lead conversion rates from enquiry, consultation, treatment.
  • Escalate c...

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