Inside Sales Specialist

Company Overview

NoBrokerHood is a pioneering platform in community and finance management, providing secure and innovative solutions for gated societies across India. As a subsidiary of NoBroker, India's first prop-tech unicorn, NoBrokerHood has been streamlining operations for over 50 lac families in more than 21,000 societies. With a comprehensive suite of services and top-tier security certifications, NoBrokerHood is committed to enhancing living experiences and creating revenue opportunities for communities and businesses alike.

Job Overview

We are seeking a dynamic Inside Sales Specialist for our Bangalore Urban location. This full-time junior-level position requires a minimum of 1 to 3 years of related work experience. The role focuses on driving sales and fostering client relationships through various channels such as CRM software and Salesforce. If you have a passion for sales and a knack for effective communication, we encourage you to apply.

Qualifications and Skills

• Proficiency in CRM Software to manage customer interactions and data effectively and streamline communication processes to enhance the sales pipeline management.
• Experience with Salesforce to handle customer data, optimize the sales funnel, and leverage its capabilities for effective customer relationship management and reporting.
• Strong cold calling skills to initiate contact with potential clients and generate interest in NoBrokerHoods services, tackling objectives with persistence.
• Proven lead generation expertise to identify and qualify prospective clients, ensuring a steady inflow of potential business opportunities to drive revenue.
• Effective account management skills to build and maintain lasting relationships with clients, ensuring customer satisfaction, retention, and loyalty.
• Excellent negotiation skills to close deals efficiently while creating win-win scenarios that align with both client needs and company goals.
• Advanced customer relationship management capabilities to understand and meet client needs, ensuring exceptional service delivery and customer success.
• Ability to perform data analysis to monitor sales performance, track key metrics, and derive actionable insights for strategic decision-making.

Roles and Responsibilities

• Identify and connect with potential clients through various channels to introduce NoBrokerHoods offerings and establish initial contact.
• Manage and nurture leads, converting them into successful sales opportunities by understanding client requirements and offering tailored solutions.
• Utilize CRM and Salesforce tools to track the sales process, manage client data, and ensure smooth communication with potential and existing clients.
• Build and maintain strong client relationships by delivering exceptional post-sales support and ensuring client satisfaction with NoBrokerHood products.
• Collaborate with the sales team to strategize and implement innovative lead-generation activities and outreach plans.
• Negotiate terms of sale with clients to achieve optimal agreements that satisfy both customer expectations and company objectives.
• Provide detailed feedback and reports on sales activities and performance, assisting in the refinement of sales strategies.
• Stay updated with industry trends and competitor activities to ensure NoBrokerHood remains at the forefront of community management solutions.