Job Description

Installation and Engineer Coordinator


Location: Newbury, West Berkshire


Contract Type: Permanent


Working Pattern: Full Time


We are currently seeking two Installation and Engineer Coordinators to join our client's team in Newbury. As an Installation and Engineer Coordinator, you will play a crucial role in ensuring the smooth operation of service calls and installations for our valued customers.


Key Responsibilities:



  • Allocate incoming service calls to field service engineers, maximising productivity and meeting customer SLAs.

  • Coordinate preventative maintenance visits, optimising time windows and resources.

  • Review and adjust work progress throughout the day, prioritising high-priority calls while balancing lower priority tasks.

  • Efficiently plan engineer routes, minimising travel time and maximising job completi...

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