Instructional Design Manager

Roles & Responsibilities:

• Lead, mentor, and manage a team of LXDs and Sr. LXD

• Oversee end-to-end project execution, ensuring quality and timely delivery

• Collaborate with clients, SMEs, and internal teams to gather inputs and align on objectives

• Drive the content strategy and ensure instructional alignment with business goals

• Review and sign off on final content for instructional accuracy, tone, and completeness

• Design scalable learning solutions using varied modalities (eLearning, video, microlearning, etc.) • Ensure adherence to brand guidelines, learning standards, and visual identity

• Manage multiple projects simultaneously and balance competing priorities

• Perform effectively under pressure and meet tight deadlines without compromising quality

• Implement and monitor quality assurance processes across content development stages

• Identify and correct errors related to structure, formatting, grammar, and instructional design

• Collaborate with teams to address quality issues, incorporate feedback, and uphold content excellence

• Address learning gaps with innovative and user-centric solutions

• Provide feedback, resolve issues, and improve processes through stakeholder collaboration

• Showcase subject-matter expertise when needed to support learning solution development

• Promote continuous improvement and maintain a high bar for learner experience

Key Skills:

• Strong attention to detail and editing skills aligned with brand and quality standards

• A deep understanding of instructional design principles and adult learning theories

• Strategic planning, execution, and a solution-oriented mindset

• Excellent written and verbal communication skills, including editorial precision

• Ability to facilitate client-SME discussions and manage stakeholder expectations

• Confident presenter and communicator on business-aligned learning outcomes

• Expertise in multiple learning modalities to solve diverse business problems

• Ability to adapt content for various cultural, technical, and business needs

• Collaborative, feedback-driven, and skilled at coaching content teams

• Time management and multitasking in high-paced, deadline-driven settings

• Open to iteration based on client feedback and quality assurance reviews

• Strong eye for visual composition and content flow

Qualification

• Graduate in any discipline; relevant certifications preferred.

• Minimum 8 years of experience in instructional design or learning experience design

• Prior experience leading teams of IDs and LXDs.

• Proven ability to develop scalable learning solutions for global audiences.

• Familiarity with localization, regionalization, and translation adjustments for diverse markets.

• Excellent communication skills with experience in managing global stakeholders.