Job Description

Key Responsibilities

• Design and develop ERP training materials such as eLearning modules, ILT decks, user manuals, job aids, and simulations.

• Collaborate with ERP consultants, internal SMEs, and process owners to translate technical workflows into learner-friendly content.

• Create end-user learning journeys that cover pre-implementation, go-live, and post-implementation phases.

• Use instructional design tools (e.g., Articulate 360) to develop engaging and interactive learning modules.

• Coordinate with the Change Management and L&D teams to ensure consistent and timely training rollout aligned with ERP deployment timelines.

• Leverage platforms like Whatfix or similar digital adoption tools to embed contextual learning into ERP systems.

• Apply multimedia tools to create high-quality videos, animations, and voiceovers; ensure clear audio encryption and editing standards are met.

• Review and improve conte...

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