Job Description

Under the supervision of the Head of Risk and Insurance, the Insurance Administrator will provide daily support to the Facilities and Real Estate team. He or she will be responsible for the complete management of claims files, including property losses, third‑party claims, and resident claims, while ensuring compliance with internal protocols, coordination with stakeholders, and the accuracy of administrative follow‑ups.

Here is an overview of the main responsibilities

  • Open and close claims.
  • Verify receipt of reports, costs, and purchase orders related to claims.
  • Support managers, insurers, and suppliers in processing files according to protocols.
  • Gather necessary information and communicate with third‑party experts (claims notices, follow‑up, recovery).
  • Submit final receipts after approval by the risk manager.
  • Liaise professionally with external parties and keep electronic f...

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