Job Description
Hi All,
We are hiring for UK Life & Pension domain for Insurance Operations (non-voice) role. Please find below details:
Experience: 1 to 10years
Role: Associate/Analyst/Team Lead
Shift timings & Work Model: UK sift & WFO (5days)
Skills required: Life Insurance, Insurance, Claims, Insurance Operations
Location: Chennai, Navallur
Job description:
Ensure process adherence, SOP compliance, and quality assurance across delivery teams.
Drive training, knowledge management, and SME development using Gen AI tools (e.g., d C.i Know, d C.i Genie).
Collaborate with Risk & Compliance, Quality, and Transformation teams to ensure 3 Lo D readiness.
Support transition activities including KT, ramp-up, and monitored production.
Implement process improvements and automation opportunities to enhance efficiency.
Qualifications & Experience
- 1 to 10 years in insurance operations with domain specialization in Life & Pensions.
- Experience in managing teams across multiple locations and process areas.
- Strong understanding of Irish regulatory landscape and insurance product lifecycle.
- Exposure to transformation tools and automation platforms.
- Experience in training, SOP development, and compliance audits.
Skills:
- Domain expertise in Life & Pension operations
- People and process management
- Quality and compliance orientation
*We have multiple roles at different levels, please refer the job to your friends/colleagues
We are hiring for UK Life & Pension domain for Insurance Operations (non-voice) role. Please find below details:
Experience: 1 to 10years
Role: Associate/Analyst/Team Lead
Shift timings & Work Model: UK sift & WFO (5days)
Skills required: Life Insurance, Insurance, Claims, Insurance Operations
Location: Chennai, Navallur
Job description:
Ensure process adherence, SOP compliance, and quality assurance across delivery teams.
Drive training, knowledge management, and SME development using Gen AI tools (e.g., d C.i Know, d C.i Genie).
Collaborate with Risk & Compliance, Quality, and Transformation teams to ensure 3 Lo D readiness.
Support transition activities including KT, ramp-up, and monitored production.
Implement process improvements and automation opportunities to enhance efficiency.
Qualifications & Experience
- 1 to 10 years in insurance operations with domain specialization in Life & Pensions.
- Experience in managing teams across multiple locations and process areas.
- Strong understanding of Irish regulatory landscape and insurance product lifecycle.
- Exposure to transformation tools and automation platforms.
- Experience in training, SOP development, and compliance audits.
Skills:
- Domain expertise in Life & Pension operations
- People and process management
- Quality and compliance orientation
*We have multiple roles at different levels, please refer the job to your friends/colleagues
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