Insurance Associate

Hi All,

We are hiring for UK Life & Pension domain for Insurance Operations (non-voice) role. Please find below details:

Experience: 1 to 10years

Role: Associate/Analyst/Team Lead

Shift timings & Work Model: UK sift & WFO (5days)

Skills required: Life Insurance, Insurance, Claims, Insurance Operations

Location: Chennai, Navallur

Job description:

• Ensure process adherence, SOP compliance, and quality assurance across delivery teams.
• Drive training, knowledge management, and SME development using GenAI tools (e.g., dC.iKnow, dC.iGenie).
• Collaborate with Risk & Compliance, Quality, and Transformation teams to ensure 3LoD readiness.
• Support transition activities including KT, ramp-up, and monitored production.
• Implement process improvements and automation opportunities to enhance efficiency.

Qualificatio...