INSURANCE BROKER (ACCOUNT MANAGER OR SENIOR ACCOUNT MANAGER)

19th January, 2026

HAYLO People are specialists in General Insurance recruitment. We are partnering with a close-knit, well-established brokerage in Brisbane CBD to appoint an experienced Senior Account Manager or Account Manager as they strengthen their general insurance account management capability.

This is a purely account management role, suited to a quality broker who enjoys long-term client relationships, proactive portfolio management, and delivering consistent, high-quality service without new business pressure.

Benefits:

• Competitive salary $150k to $190k + super + bonus
• Supportive, experienced leadership with clear structure
• Broker Assistant and Account Executive support
• In-house claims support
• Stable, close-knit team environment
• Focus on servicing and renewals rather than new business

The role:

• Manage a diverse general insurance portfolio across:
  
  • Property owners
  • Hospitality 
  • Manufacturing
  • Retail
• Deliver end-to-end account management including renewals, market placement, and client servicing
• Build and maintain long-term client relationships through proactive portfolio management
• Work closely with internal Account Executives, Assistants, and claims support in a team of 5 (growing)
• Collaborate with insurers and internal stakeholders to deliver tailored insurance solutions

About you:

• Tier 1 qualification required (Diploma desirable)
• Minimum 10 years’ experience managing a general insurance portfolio
• Proven experience across a broad mix of general insurance risks
• Strong client relationship management and communication skills
• Highly organised, proactive, and service-focused
• Collaborative working style and positive contribution to team culture

Hiring timeline:
Interviews are launching now.

To apply, or for a confidential discussion, contact Marcus Castle at ******************************** or ************.

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