Job Description

The WTW Pacific Intern Program Experience 

The WTW Pacific Intern Program is a structured, immersive experience designed for students to bridge the gap between academic study and professional practice in construction and risk management. 

Program Structure & Eligibility 

  • Academic Status: This program is specifically designed for students in their final year of studies. 
  • Work-Study Balance: You will continue to complete your degree while simultaneously gaining practical experience working within our business. 
  • Duration & Commitment: The program runs for 10 months, requiring a commitment on average of 2–3 days per week. 
  • Employment Basis: Interns work on a casual basis, utilising a timesheet system to be paid for the specific hours worked (typically 2–3 days). 

    • Day-to-Day Learning 

  • Direct Mentorship: You will work directly alongside a Client Manager, receiving hands-on on-the-job training and support. 
  • Core Tasks: The role involves a diverse range of administrative, project-based, and research-oriented tasks. 
  • Supportive Environment: You will work alongside experienced, committed, and supportive colleagues. 

    • Career Pathway 

    Future Opportunities: At the conclusion of the 10-month term, there may be an opportunity to transition into a permanent position with the firm, depending on current business openings. 

    Position Overview 

  • Role: Intern, Construction Team 
  • Location: Melbourne or Sydney 
  • Duration: 10 months, 2-3 days per week 
  • Reporting To: Client Manager 

    • Core Responsibilities 

    The Intern will support the Construction team with key tasks: 

  • Administrative Support: Assist in the preparation of insurance certificates and renewal reports.
  • Data Analysis: Gather and analyse underwriting data and risk profiles. 
  • Market Research: Conduct research on industry trends and legislative changes. 
  • System Management: Maintain up-to-date client files and internal databases. 
  • Client & Market Engagement: Shadow senior brokers in meetings; actively participate in internal briefings and practice professional etiquette in high-stakes environments. 

    • Interpersonal & Behavioural Competencies 

  • Active Listening & Observation: The ability to distil complex information during site visits or client meetings and ask clarifying questions. 
  • Professional Presence: Representing the firm with poise and clarity, whether communicating via email, phone, or in person. 
  • Collaborative Spirit: Proactively offering support to team members during peak renewal periods and being a "team-first" contributor. 
  • Adaptability: Maintaining a positive and flexible attitude when project timelines or client requirements shift rapidly. 
  • Emotional Intelligence: Demonstrating empathy and self-awareness when navigating different stakeholder perspectives (., balancing the needs of a site manager vs. an underwriter). 

    • WTW Values Alignment 

  • Client Focus: Acting in our clients' best interests by striving to understand their needs and exceeding their expectations. 
  • Teamwork: Bringing innovative solutions and world-class advice by working together; "When you get one of us, you get all of us". 
  • Integrity: Maintaining the trust of our clients through professionalism and accountability for our actions and results. 
  • Respect: Supporting and celebrating differences while managing relationships, both inside and outside the company, with fairness. 
  • Excellence: An unrelenting focus on innovation, quality, risk management, and personal growth. 

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