Insurance Payment Posting

Position~ Insurance Payment Posting & Reconciliation Team Member
Role Overview~

• Support the dental revenue cycle team by accurately posting insurance payments and reconciling deposits.
• Ensure patient account ledgers are complete and well documented.

Key Responsibilities~

• Post all insurance EFTs received daily through the bank.
• Post insurance checks and process virtual credit cards (VCCs).
• Maintain a goal of posting at least 98% of pending payments within 24 hours.
• Complete daily payment reconciliation by office.
• Ensure all posted payments include correct adjustments in the PMS ledger.
• Add clear notes explaining the reason for all adjustments.
• Review denials, ensuring reworkable denials remain open for follow-up or appeal.
• Upload EOBs to proper folders for easy reference.
• Obtain EOBs from insurance carriers as needed to support timely posting.

Qualif...