Intake Advisor , Case Management Support

Intake Advisor, Case Management Support

We are looking for a dynamic, driven and organized self-starter to join our Case Management Support (CMS) Team as an Intake Advisor. The Case Management Support team are responsible for handling case intake for all Countries outside of NA & Canada, in addition to other services such as reporting, note taking, scheduling, administration support and data analysis. The Intake Advisor will be progressive, hands-on and with a keen focus on associate experience, providing cover across either a day or late shift. As an integral part of the CMS team, you will deliver the highest quality of service to our internal customers; ensuring PXT, managers and associates are supported through effective case intake. The candidate for this position has strong communication both written and verbal and interpersonal skills, enabling them to work successfully as part of a wider team on employee relations tasks.

Key job responsibilities

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