Intake Coordinator

We are seeking a Client Intake Coordinator to join our law firm. The ideal candidate will be the first point of contact for new clients, ensuring a professional and compassionate experience. You will play a key role in managing incoming inquiries, screening potential clients, and supporting the legal team with accurate information and documentation.

Key Responsibilities:

- Answer phone calls, emails, and online inquiries in a timely and professional manner

- Gather and input client information into the firm's database

- Conduct initial client intake interviews and assess case suitability

- Schedule consultations and manage attorney calendars

- Maintain confidentiality of sensitive client information

- Coordinate follow-ups and ensure excellent client service throughout the intake process.

Qualifications:

- Strong communication and interpersonal skills

- Detail-oriented with excellent organizational abilities