Intake Coordinator

About Shore360

Shore360 is a 100% Australian-owned BP firm based in the Philippines, providing customized staffing and administrative support for international companies, handling recruitment, HR, IT, and office facilities so clients can focus on core business, offering transparent pricing, dedicated teams, and flexible setups.

About the Role

We are looking for an efficient and personable Intake Coordinator to join our Patient Care Team. The ideal candidate will be the first point of contact for new patient referrals, responsible for promptly contacting patients, booking them for initial consultations with the appropriate psychiatrist, and coordinating virtual appointments. You will also liaise with external insurers to confirm coverage and ensure smooth communication between patients, clinicians, and insurance providers.

Key Responsibilities

• Review and triage incoming patient referrals to ensure they are directed to the most ap...