Intake Coordinator

Overview

The Intake Coordinator plays a key role in ensuring that clients receive excellent and timely in-home care services. You will coordinate client intakes, match caregivers with clients, and oversee care assignments to ensure smooth operations and deliver quality service. The ideal candidate has experience in human resources, customer service, or administrative support, preferably within the healthcare or home care industry, and demonstrates a genuine desire to help others.

Key Responsibilities

• Oversee the intake process for new clients, ensuring timely onboarding and service initiation.
• Match clients with suitable caregivers and coordinate personal care assignments.
• Conduct client assessments and develop appropriate care plans.
• Support caregiver onboarding and ensure all documentation and compliance requirements are met.
• Recruit, interview, and assist in hiring caregivers and field staff.
• Maintain r...