Job Description

JOB DESCRIPTION:

 

The Intake Coordinator is responsible for guiding prospective participants and their families through the agency’s enrollment process. This includes client engagement, records collection, eligibility support, tracking communication, and coordination with internal and external stakeholders. The Intake Coordinator also leads recruitment and outreach efforts by developing partnerships with schools and community-based organizations and contributes to the agency’s promotional and media strategies. The role includes administrative and receptionist coverage duties and may require providing direct support as needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Facilitate the intake process for new program applicants from inquiry through enrollment.
  • Assist individuals and families with applications for Medicaid and eligibility documentation.
  • Coordinate intake meetings with Care Managers, families, and internal staff.
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