Intake Coordinator (US-Based Homecare Agency)

About SmartScale360 SmartScale360 is a U.S.-based outsourcing and staffing agency headquartered in Vermont, providing exceptional English-speaking offshore professionals to businesses and entrepreneurs across North America.

Backed by over 20 years of industry experience, we help home care agencies and service providers scale effectively through trusted, long-term partnerships built on commitment, professionalism, and integrity.

Role Overview The Intake Coordinator serves as the first point of contact for potential clients and families seeking home care services.

This role requires a balance of care coordination expertise and digital communication proficiency , ensuring smooth intake operations while contributing to the agency’s online presence.

You’ll be responsible for managing client inquiries, organizing assessments, and maintaining complete and accurate documentation — while also supporting the agency’s social media...