Job Description

The Operations Coordinator is essential for ensuring the smooth functioning of daily operations within Intake Services. This role involves assessing end-user needs, gathering necessary information, and collaborating with internal personnel across various departments. The ideal candidate is organized and will possess strong communication skills, and a customer-focused attitude. 


Key Responsibilities:

  • Operational Support:
  • Maintain the integrity of client/matter master files by thoroughly vetting change requests and escalating as appropriate.

  • Monitor daily department requests to ensure compliance with firm standards and objectives.

  • Identify areas for process improvement and collaborate with manager to implement solutions.
  • Data Management:
  • Enter and maintain accurate client/matter records in Elite and obtaining necessary documentation regarding changes.

  • Operate the Intake Services inbox...

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