Intake Specialist

We are growing and would like to add another Intake Specialist to our already established team!

The ideal candidate will have prior experience as a workers’ compensation or personal injury legal assistant and/or paralegal. This role requires a keen ability to evaluate cases from a business perspective and a talent for converting hesitant callers into clients, ensuring that all callers feel supported and valued. This role requires your presence full-time in our downtown office.

Key Responsibilities:

• Conduct initial assessments of potential cases through phone consultations.
• Research and evaluate cases with a strong business acumen, identifying viable claims and potential legal issues in an efficient manner.
• Build rapport with callers, providing reassurance and support throughout the intake process.
• Maintain detailed and organized records of all communications and case evaluations.
• Utilize legal s...