Interesting Job Opportunity: Wattmonk Technologies - General Manager - IT Operations

Role Overview

We are seeking a technology-driven General Manager Operations to lead our service delivery, automation initiatives, and operational performance.

This role requires a strategic operations leader with deep exposure to technology platforms, workflow automation, and digital transformation. You will be responsible for managing large-scale service delivery teams, driving operational excellence, leveraging tech tools to optimize processes, and ensuring seamless collaboration between Operations and Technology. This is a high-impact, high-ownership role for professionals who thrive at the intersection of operations and technology in fast-scaling organizations.

Key Responsibilities

• Technology-Enabled Operations: Champion adoption of workflow tools, CRMs, ticketing systems, RPA, and automation platforms to optimize processes.
• Collaborate with Product & Tech teams to implement AI/ML-driven solutions for process efficiency.
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