Job Description

Piper Companies is seeking an Interface Support Analyst to join a Healthcare company located in Columbia, MD through a remote contract-to-hire position. The Interface Support Analyst will focus primarily on supporting needs from customers and work to solve issues effectively.

Responsibilities of the Interface Support Analyst include:

  • Sustain status of production data feeds and operations
  • Handle questions on present data feeds by troubleshooting, and solving problems
  • Create detailed explanations of issues requiring code modifications and help to resolve concerns
  • Solve issues in a timely manner and improve technical insight by initiating research and adding to information base
  • Supervise data feed alerting, automate process, and consistently create a customer technical contact list
  • Support QA with assessing test interfaces and confirming proper value of downstream systems

    • Qualificati...

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