Job Description

We are supporting a social housing organisation that is looking to appoint an experienced Service Charge Officer on a 6-month fixed term contract to support during a particularly busy period.


This role sits within a high-volume service charge function and will suit someone who is able to hit the ground running and is confident working across service charge estimates, reconciliations and resident queries.

Key responsibilities

  • Preparing and reconciling service charge accounts using large Excel data sets

  • Setting service charge estimates for existing housing stock, using contract and cost information

  • Investigating and responding to service charge queries via a CRM system

  • Supporting the delivery of year-end service charge accounts and clearing historic backlogs

  • Handling ad hoc service charge tasks, including confirming charges for internal stakeholders

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