Job Description

Our public-sector client is seeking a Intermediate Business Analyst to assist with Software Asset Management Business process re-engineering and design using ServiceNow ITSM modules

Candidates can be % remote in Canada working CST

Must haves

  • 5+ years of experience as a Business Analyst or Systems Analyst with a focus on ServiceNow ITSM configuration for Software Asset Management (SAM) processes
  • Experience with SAM process re-engineering and design using ITSM modules
  • Experience with hands-on data migration into ServiceNow
  • Experience with gap analysis and building business cases for advanced SAM solutions (SAM pro)

    • Nice to haves:

  • ServiceNow Certified Systems Administrator
  • Excellent written and verbal communication skills
  • Previous experience in the public-sector or insurance industry

    • Responsibilities:

  • ServiceNow Configurat...

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