Job Description

Our client is looking for an Intermediate Deskside Support Analyst to cover 2 end clients from 1pm-5pm (Part-Time), 3 days a week ongoing in Edmonton [Onsite; Edmonton Area].

 Must Have's:

  • 4+ years of experience providing Desktop support
  • Experience with providing:
  • end user support,
  • laptop/desktop hardware and windows support 
  • mobile devices
  • printers and peripherals 
  • installed applications 
  • Hands and feet for tier 2 or tier 3 support 

    • Responsibilities:

  • Troubleshooting business applications (including standard and complex applications)
  • Installations
  • Potentially handling vendor support calls when needed
  • Imaging laptops/desktops
  • Hands and feet for tier 3 support 
  • Network cable exchanges 
  • Local access to network
  • Server or storage to assist the other support teams with 
  • Reb...

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