Job Description

Primary Responsibilities:

This position reports to a Support Team Lead or to the Support Manager. This will be an internship in our Member Support division and is an entry level role working with our Broadband solutions. This position has a moderate level of customer interaction and works closely with other support teams as well as software engineers in resolving issues. Strong communication skills both internally and externally with proper documentation are key to this position.


This position will report to our Mandan, North Dakota, office. We are unable to consider remote work for this role.


**Current applications will be under consideration for Summer 2026 internships


Essential Functions:

  • Provides superior customer support to internal and external customers in all encounters

  • Create and route support cases

  •  Assist with maintaining and organizing electronic documents

  • Assist with up...

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