Job Description

Job Summary

The Intern, Crew Management Center is responsiblefor collaborating with the Western Operations CMC, Information and Technology (I&T), Systems Analyst,
and Senior Manager to improve the optimal performance of systems, reports, and information
through the enhancement of training material, dashboards and testing of new
applications. The role allows the selected individual to explore the many
dimensions of the specialized systems, learn and apply different business analysis
concepts, and use their computer skills to improve CN’s programs.

Major Responsibilities

  • Design Crew Key Performance Indicators (KPIs) dashboards in Power BI
  • Catalogue and refine the library of crew reports
  • Collaborate with the different program leads on the metrics for their programs and where the data is housed
  • Collect the KPIs data for dashboarding and Power BI
  • Prepare training material to support users in dashboard use and maintenance<...

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