Job Description

Job Description


Job Outline:

The Operations Executive will manage multiple teams within a specific / multiple content sets and will be responsible to manage the deliverables of a large operations team. He/ she will work with senior management to determine content information requirement and develop recommendations and strategies to maintain and improve delivery of content operations for her/his team.

Operations Management and Service Delivery

  • Overall responsibility for the operation groups that s/he will be managing
  • Drive regular operational tasks taking into account quality and timeliness requirements, shift scheduling, overtime management etc
  • Ensure team performance exceeds stated targets on KPIs viz., productivity, timeliness, accuracy and coverage and will drive to improve the same on a continuous basis
  • Monitor data inflow, content and process enhancement and liaise with Quality and Technology teams for development and implementation of initiatives
  • Create and drive KRAs for the team which aligns delivery with organizational goals & objectives

Capacity Planning and Resource Fulfillment

  • Plan appropriate resource allocation and utilization to cater for seasonal peaks and trough
  • Accountable for staff recruitment, development and retention
  • Explore and ensure optimal utilization of resources; drive cross utilization of manpower
  • Plan and execute on staffing and training requirements

Performance & People Management

  • Monitor production schedules & performance reports on a regular basis
  • Continuously review performance reports for Process Executives and Team Leaders
  • Conduct regular performance appraisals for the entire team
  • Responsible for day-to-day delivery management
  • Formulate, execute, monitor, assess and recalibrate motivation plans for enhanced employee morale and appropriate reward systems
  • Motivate staff, create a work environment that facilitates teamwork and open communication

Relationships

  • Open communication with all stake holders
  • Build relationships with key contacts across the global clients for smooth functioning of the business
  • Strong relationship with her/his core Operations team to drive organizational goals and objectives
  • Build relationship and partner with local enabling functions like IT, Purchase, Finance, Billing etc.

 

 

 

JOB REQUIREMENTS

  • Should understand basic Radiology work
  • Excellent communications skills: written & verbal
  • Strong People Management skills
  • Strong Change Management skills
  • Excellent Analytical skills
  • Drive for Results
  • Eye for detail
We are looking for Interns to join the team immediate. This is for Bangalore locality students.

Interested can apply to [email protected]


Requirements
Job description: 1) Perform basic clinical nursing practices in accordance with scope of practice and standard as determined by RxDx. · Taking of specimens. · Sterilizing the instruments. · Monitor vital signs and observe reactions to medication and treatment (EMR). 2) Maintain accurate patients’ records and statistics. 3) Provide nursing care to Health Check patients. 4) Provide assistance to Doctors. 5) Educate patients on their health and required precautions to be taken (for certain cases). 6) Utilize equipment proficiently and promote its use and safekeeping. 7) Essentially, an appropriate (as per our mentioned guidelines) disposal of used equipments. 8) Maintaining the confidentiality of all information pertaining to patients. 9) Ensuring to be present all times at the designated area / work station. 10) Entering all the pending jobs of the day in the duty handover register and getting it signed by the person assuming duty in the next shift. 11) Keeping all the records for all house visits. 12) Constantly work on the ways to improve the quality of service. 13) Dealing with all queries from patients. 14) Ensures efficient and smooth flow of all clinic activities thru coordination and planning. 15) Assesses patient’s physical, psychosocial and/or emotional needs. 16) Informing physician of patient status. 17) Handling emergency cases / situations.

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