Internal Account Manager

We’re looking for a proactive, customer-focused Internal Account Manager to join our team and play a key role in delivering an outstanding customer experience while supporting account growth and retention.

This is a brilliant opportunity for someone who enjoys building relationships, staying organised, and making a real commercial impact. You’ll sit at the heart of the business, working closely with customers, sales, and operations to turn great service into long-term loyalty and growth.

What you’ll be doing:

• Managing and developing a portfolio of existing customers
• Being a trusted first point of contact via phone and email
• Proactively following up quotes and identifying upsell opportunities
• Processing sales orders accurately and efficiently
• Supporting the external sales team with account activity
• Providing delivery updates, ETAs, and customer reports
• Managing bespoke products and cust...