Internal Technical Operations & Development Lead

Internal Technical Operations & Development Lead Position Overview We are seeking an Internal Technical Operations & Development Lead to support internal technology systems while also building and improving digital tools that support business operations. This role blends hands-on IT support with practical software, website, and application development focused on solving real business problems and keeping the company running from an IT perspective. Key Responsibilities Core Technical Support Serve as the primary point of contact for internal technology issues Troubleshoot and maintain: Computers (Windows & Mac) Tablets and mobile devices Printers, scanners, phones, and peripherals Email systems and user access Provision, configure, and offboard employee devices and accounts Systems & Infrastructure Manage and maintain: Networks (Wi-Fi, routers, switches, firewalls) Security cameras and access systems POS systems and operational hardware Coordinate with external IT vendors and service pr...