Job Description
- We are seeking a motivated and dynamic International BPO Executive to join our team in India. The ideal candidate will have 1-5 years of experience in a customer service role, preferably within the BPO industry, and will be responsible for delivering exceptional service to our international clients.
- Handle customer inquiries and complaints via phone, email, and chat in a timely manner.
- Provide accurate information and solutions to customers regarding products and services.
- Maintain a high level of professionalism and customer service at all times.
- Document and update customer records accurately in the system.
- Collaborate with team members to achieve individual and team targets.
- Participate in training sessions to enhance product knowledge and customer service skills.
- 1-5 years of experience in a customer service or BPO role.
- Excellent verbal and written communication skills in English and preferably in other langua...
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