Job Description

Role Responsibilities:

  1. Identify and respond to customer needs effectively
  2. Communicate professionally in international voice processes
  3. Document customer interactions accurately
  4. Work in rotational shifts with a focus on satisfaction

Key Deliverables:

  1. Resolve international customer complaints and issues
  2. Ensure accurate tracking and follow-up on queries
  3. Maintain service quality in voice-based BPO operations
  4. Contribute to high customer satisfaction metrics


Skills Required
Us Process, Customer Support, International Process, Voice Process, Customer Handling

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