International & Domestic Customer Support

• Manage customer inquiries via calls, chat, and email for domestic and international clients.
• Provide prompt, accurate information and support for product/service-related concerns.
• Maintain professional communication and ensure customer satisfaction.
• Record and track customer interactions in the system.
• Collaborate with internal teams to resolve escalated issues.
• Meet performance metrics such as response time and quality scores.

Requirements:

• Strong verbal and written communication skills
• Comfortable with both voice and non-voice support
• Ability to work in rotational shifts
• Basic computer proficiency and good typing speed